Privacy Policy
Last Updated: January 31, 2026
At V Sign Enterprises Pvt. Ltd. ("V Sign", "we", "us"), your privacy is important. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, contact us for LED signage quotations, site visits, or services.
1. Information We Collect
- Contact Information: Name, phone number, email, company name when requesting quotations or site visits
- Business Details: Project location, building details, signage requirements for custom quotes
- Communication Data: WhatsApp messages, emails, calls regarding design approvals and timelines
- Website Usage: IP address, browser type, pages visited (non-identifiable analytics)
- Payment Data: Bank details for deposits/payments (processed securely via bank/UPI)
2. How We Use Your Information
- Process quotations, site visits, and signage orders
- Share designs via WhatsApp for your approval before production
- Coordinate manufacturing (7-90 days timeline) and installations
- Provide warranty service (3yr LED standard) and AMC support
- Send project updates, payment reminders, maintenance notifications
- Improve our services based on customer feedback
3. Legal Basis for Processing
We process your data to:
• Fulfill contracts (signage manufacturing/installation)
• Comply with legal obligations (GST invoicing)
• Pursue legitimate business interests (quality service delivery)
• Obtain consent for marketing communications
4. Data Sharing & Disclosure
- Never sold or rented to third parties
- Shared with in-house production team for manufacturing
- Installation teams for on-site work
- Payment processors/banks for transactions
- Government authorities if legally required (GST, taxes)
- Professional advisors (accountants, lawyers) under confidentiality
5. Data Storage & Security
- Stored on secure Indian servers compliant with IT Act 2000
- Customer data retained for 10 years (warranty period + legal requirements)
- SSL encryption for website forms
- Access restricted to authorized personnel only
- Regular security audits and backups
6. Your Rights
- Access: Request copy of your personal data
- Rectification: Correct inaccurate information
- Deletion: Request data removal (subject to legal obligations)
- Objection: Opt-out of marketing communications
- Portability: Receive data in structured format
- Email info@vsignpvtltd.com to exercise rights
7. Cookies & Tracking
We use minimal cookies for:
- Website functionality (session management)
- Analytics (Google Analytics - anonymized)
- You can manage cookies via browser settings
8. Third-Party Links
Our site may contain links to WhatsApp, Google Maps, payment gateways. We are not responsible for their privacy practices.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect children's data.
10. Changes to This Policy
We may update this Privacy Policy. Continued use constitutes acceptance. Check this page periodically for updates.
11. Contact Us
V Sign Enterprises Pvt. Ltd.
Hyderabad, Telangana, India
GST: 36AAHCV1738Q1ZN
info@vsignpvtltd.com
+91-9908706363
Data Protection Officer: Rakesh Adepu (Founder)